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Posted: Saturday, January 27, 2018 8:19 PM

Job Description:/h3:
Job Summary:
Provide superior customer service to all guests and residents. Help guests resolve their housing needs. Understand the competitive apartment market. Assist in the effective marketing of the community. Effective performance results in increased operating results for the community.
Essential Duties and Responsibilities:
:Responsible for the leasing process from introduction to the actual occupancy of the resident, and for maintaining communication throughout the tenancy of the resident.
:Understand the housing needs of guests.
:Communicate through words and action that you are committed to helping guests resolve their housing problems.
:Explain rental criteria to guests.
:Extend an invitation to rent to all guests who meet the basic rental criteria.
:Complete follow:up, thank you notes and call:backs with prospects after initial property visit.
:Assist in the implementation and proper usage of all programs, policies and procedures, including resident retention and renewal programs.
:Inspect models and market ready vacant apartments daily to ensure cleanliness.
:Monitor all vacant apartments and future vacant apartments in order to react proactively to future occupancy needs.
:Be able to effectively explain all leases and community policies to new and current residents.
:Accurately record all guest contacts and phone calls.
:Responsible for attending and assisting in resident relations and community social activities, such as newsletters, parties, meetings, etc.
:Be familiar with the inventory of apartments that are available for rent at the community.
:Maintain an accurate and in:depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacant apartments, apartment availability, lease expirations, square footage, etc.
:Monitor the property advertisements and effectiveness of responses; maintain ad book and demographics.
:Prepare monthly competitive survey reports and analyze the real estate market trends and conditions in the area. Understand the history, trends and productivity of guest traffic.
:Work along with Property Manager to ensure curb appeal and property appearance is acceptable.
:Analyze and monitor the property market conditions in order to anticipate market changes or trends that could affect the profitability of the property. Accurately complete the rent ranking on a regular basis.
:Perform marketing visits to businesses, institutions, and other potential sources of new residents.
:Organize and maintain current files, reports and other property paperwork.
:Responsible for accurate and efficient processing of prospective residents, including lease applications, application verification, lease agreements and addenda, employment and credit checks and move:in packets.
:Responsible for accurately collecting and recording security deposits, rent payments and other move:in funds.
:Complete service requests and communicate effectively to maintenance department.
:Assist Property Manager and Assistant Manager, when requested, in preparing daily and weekly reports, resident communications, move:out inventory, surveys, etc.
:Conduct all business according to company policy and all laws pertaining to apartment communities such as Fair Housing, Americans with Disabilities, etc.
:Maintain a professional and organized work environment.
:Maintain open communication with Property Manager and Maintenance Supervisor.
:Physically inspect property when on grounds, pick up litter and report any service needs to maintenance staff. Inspect move:outs and vacant apartments.
:Make recommendations to management regarding improvements for the overall operation of the community.
:Attend and participate in training seminars and company meetings as requested.
:Attend all property meetings, including the monthly safety meetings.
:Present a professional appearance in accor


• Location: St. Louis

• Post ID: 38790937 stlouis is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018