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Posted: Saturday, March 10, 2018 12:49 AM

Job Description
Field Service Technician Job Description:
At Stryker Communications, our Field Service Technicians serve as The Wolf for our customers. If youre not familiar with Pulp Fiction, that translates to you on a team of people who get things done when the pressure is on. Our medical devices play a vital role in surgery and if youre interested in learning the latest medical technology while saving the day for hospitals around the country, then this position is for you.
Quick Summary
The person taking the Field Service Technician role will spend the majority of their time in four key areas. They are:
1. Traveling between hospitals based on assignment of service requests.
2. Troubleshooting and resolving customer and product issues.
3. Building positive relationships with Stryker customers.
4. Documenting service results in order to maintain accurate quality records.
The environment and culture for this role is fast:paced and youll be constantly on the go. It requires the ability to solve complex problems while maintaining strong relationships with our customers and sales representatives. Through time as a Field Service Technician, the foundation is laid to follow multiple career paths including engineering, project management, and leadership.
Initial Objectives
Within the first six months youll:
1. Gain a basic understanding of the cutting edge of medical technology as it relates to our booms, lights, integration, and IP product lines.
2. Develop solutions for customers who are in a pinch.
3. Build strong bonds with fellow Field Service Technicians and in:house support teams.
4. Potentially earn enough hotel reward points for an extended vacation.
Basic Background
The person in this role should love to solve problems. We prefer an engineering degree but understand technical prowess can be gained through personal experience. Candidates must be willing to spend most weekdays traveling, be capable of successfully communicating with our customers, and have strong documentation skills.
:Denver, CO
:St. Louis, MO
:Washington D.C.
:Sacramento, CA

Company Description
Stryker is one of the worlds leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative products and services in Orthopedics, Medical and Surgical, and Neurotechnology and Spine, which help improve patient and hospital outcomes. Stryker is active in over 100 countries around the world and has 4,898 patents owned globally in 2015. As the technology leader in the operating room, Stryker offers comprehensive solutions to meet clinicians needs, including products for minimally invasive surgery. With over 27,000 employees and annual revenue of 9.9 Billion, the Stryker product line has the ability to serve a variety of needs and requirements. Stryker Corporation was named one of FORTUNE Magazines 100 Best Companies to Work For at 19, Named one of FORTUNE Magazines Most Admired Companies, and our Stryker Communications business was ranked by Dallas Morning News as one of the Best Companies to Work for in Dallas coming in at 26.
The Communications Business Unit designs and delivers the Stryker iSuite, a uniquely integrated solution tailored to the needs of todays operating rooms. Created with OR staff in mind, the iSuite provides surgical teams efficiencies that allow them to focus on patient care. With a variety of configurations to choose from, Stryker can design a suite for any OR environment.
For more information about Stryker, stryker, or careers.stryker


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