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Posted: Friday, December 1, 2017 12:33 AM


Summary: Receptionist for the Chapter while managing incoming mail, bank deposits, analysis and processing of daily gift batches in Salsa/DonorPro database system; production of gift receipts, individualized acknowledgement letters, and batch reports in accordance with the 48-hour turnaround policy. Assist with special mailings, shipping, reporting needs and accounts payable utilizing QuickBooks. Provides heavy support to development department for donor and board database and stewardship activities, matching gifts and direct mail. Does data entry, analysis and clean up as needed for the Chapter while maintaining data integrity. Reports to the Development Director and also a member of the Database Team.

Specific Duties and Responsibilities include the following. Other duties may be assigned:

General Office Administration:

Reception duties, including management of chapter info email box.
Assist with opening and distribution of daily mail according to systems operations.
Perform accounts receivables / accounts payables duties and assist accountant with month-end closing.
Record monthly credit card purchases into QuickBooks.
Assist Staff Accountant in balancing gift accounts between Convio and Quick Books.
Maintain SOP (standard operating procedure) admin files on the server.
Coordinate Chapter bulk mailings as necessary.
Coordinate patient and vendor mailings and shipping equip to patients as necessary.
Organize, coordinate and maintain the integrity of hardcopy filing system.
Troubleshoot and recommend solutions and changes to processes to increase office efficiency.
Ensure protection and security of files and records.
Transfer, dispose, and/or merge records according to retention policies.
Salsa / Donor Pro Data lead for all assistance with technical support requests for development.
Database entry and administration, including prospect and constituent management, data imports and exports, collisions and downloads, and report creation.
Attend database team meetings and regular trainings as conducted by National (WebEx, Convio and DP/Towercare).
Train, and coordinate volunteers, overseeing special projects when appropriate and necessary.
Development Support:

Collect daily donations, utilizing best procedures and methods for cash management and handling, according to standard operating procedures. Evaluate, sort and total on a daily basis in order to create gift batches.
Make bank deposits while verifying financial data with a second person for all daily receipts and maintain accurate records for auditing purposes.
Analyze gifts to determine appropriate campaigns, funds, appeals for each gift to be processed in a timely and accurate fashion to adhere to 48-hour turnaround for receipting/letter acknowledgment policy.
Record donations by entering data into the organization databases (Salsa/Donor Pro, Convio).
Verify, prepare and process corporate matching gifts for submission to the matching agency; process and enter matching gifts into the database when they are received.
Assist in running queries and reports as needed (Salsa/Donor Pro, Convio, QuickBooks).
Assist with special events and special projects as requested by development director.
Coordinate Neighborhood Assistance Program (NAP) donor application process with the Missouri Department of Economic Development.
Facilitate donor stewardship process and activities twice monthly.
Do data analysis, maintain integrity of donor / gift lists and do clean up and entry projects as needed adhering to system operations.
Update SOP’s (standard operating procedures) for administration and development support on server as needed and annually for auditing purposes.
Add new constituent records to the database as needed, analyze information and populate all appropriate data fields where information is available.

Bachelor’s degree preferred; associates degree accepted with at least two years’ experience in data base management, development support and bookkeeping. Proficient in online banking, matching gifts, and accounts receivable and payable systems. Experience in Data management systems and QuickBooks is a plus. Must possess excellent analytical, organizational, communication, and problem resolution skills. Self-starter who is results-oriented with a commitment to accountability and follow-through. Strong organizational skills with the ability to manage multiple tasks. A comfort-level and understanding for people and families dealing with serious medical conditions.

Special Skills:

Microsoft Office Skills, (Word, Excel, Outlook, PowerPoint), database systems - prefer
Luminate / Convio and Salsa / Donor Pro, QuickBooks.
Supervisory Responsibilities: None

Work Environment: The office is open from 8:30 a.m. to 5 p.m. daily.

Physical Demands:

The employee must occasionally lift and/or move up to 30 pounds. While performing the duties of this job, the employee is regularly required to sit, use hands, speak and hear. The employee is occasionally required to stand, walk and reach with hands and arms.

Application Information:

Please send resume to

• Location: St. Louis, St. Louis, MO

• Post ID: 34552217 stlouis is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017